Returns & Exchanges
At Houndsy, we want you to be completely satisfied with your purchase, which is why we offer a 30-day window for returns and exchanges on all unworn fashion items. Simply ensure all original tags are attached and the garment is in its original condition to qualify for a full refund.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
- 2.Print Your Label
Once your request is approved, download and print the prepaid shipping label provided via email or through the portal.
- 3.Package Your Items
Securely pack the items in their original packaging, ensuring all tags are intact, and affix the shipping label to the outside of the box.
- 4.Drop Off and Track
Drop your package at any authorized carrier location and keep your tracking number handy while we process your refund or exchange.